Privacy Policy
Who we are
Enhanced Music Limited is an independent UK-based record label & publishing company offering sound recording services to international artists & clients.
In order for us to effectively communicate & tailor services for clients & customers we collect some information & data during the course of our business.
We take your information & data seriously here at Enhanced Music. Because of this commitment to privacy, we have taken several steps as outlined below to ensure your information is handled with the required care and professionalism expected from our customers & clients. We will never sell or share your information to any third party company or business for marketing purposes.
What data do we collect?
- Personal details – Name, Email address, Postal address, Telephone and/or fax number
- Demographic information
- Financial information (such as a credit card) and bank account details (if purchasing items from our Store)
- Future communication preferences
We also collect information from other sources:
Website Cookies
A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to remember who you are to log you in and your preferences, to provide you advertisements, offers or other content tailored to your interests and to assess how our sites are used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s). Please note, however, that without cookies you may not be able to use all of the features of our Sites or other websites and online services.
Google Analytics
Whenever someone visits www.enhancedmusic.com or www.store.enhancedmusic.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to various parts of our website. This information is processed in a way that does not identify anyone. We do not make, nor allow Google to make and attempt to find out the identities of those visiting our website.
Mailing Lists
By signing up to our e-newsletter we collect some of your personal data. We use this information to contact you with news & updates on Enhanced Music via email. We use a range of third party services to deliver and manage these newsletters;
· MailChimp, whose Privacy Policy can be found here
· Feature.fm, whose Privacy Policy can be found here
We employ the above services to use industry standard technologies to help us monitor and improve our email marketing campaigns.
You can unsubscribe from any of our email communications by clicking the unsubscribe link at the bottom of any of our emails. Or you can remove yourself from our email lists by emailing our data protection officer at privacy@enhancedmusic.com.
Enhanced Store
Our store is hosted on Ochre. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Ochre’s data storage, databases and the general Ochre website. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Ochre stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Ochre’s Terms of Service and Privacy Policy then visit (https://store.enhancedmusic.com/terms/show/privacy-policy)
Why do we need your data?
We need to collect your personal data in order to do the following:
- Contact you for marketing purposes, if you have consented
- Tailor marketing communications to your interests
- Fulfil Enhanced Store orders
- Optimise our communication & marketing activities
- Respond to queries by email, telephone or letter
How will we use your data?
We will only use your data to provide our label services and/or fulfil our contractual obligations to you. If you consent, we will also use it to contact you about our latest releases, news, events & label-related activities.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you by contacting us at privacy@enhancedmusic.com or by clicking the unsubscribe link at the bottom of any of our email communications to you.
How do we keep your information secure?
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
Age of consent
By signing up to our marketing communications we require that you consent to being of or over the age of 16.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.